Return Policy

We guarantee all products sold by our company.

Acceptable Returns:

• Warehouse error
• Damaged during shipping must be reported within 48 hours of receipt
• Manufacturer’s default
• Products must be in sellable condition

Return Policy

In the event that the wrong product(s) is shipped or the product(s) is damaged during the course of shipping. Please notify us immediately through (416) 829-2688 Monday to Friday, 10am to 5pm, Eastern Daylight Time. Kindly also have your invoice on hand at the time of the call. We will require specific details from the invoice.

Upon confirmation of an available replacement product(s), the buyer must then send the damaged product(s) back to us. Once the damaged product(s) has been received, we will replace the product(s) and have it shipped back to the buyer at no additional cost.

We welcome exchanges of products. Products to be exchanged need to be returned in its original, unopened packaging in re-saleable condition. If shipping is required, the cost of shipping would be the responsibility of the buyer.